Beginning March 16, 2020, and until further notice, Del Paso Manor Water District (DPMWD) will be closing its main lobby to the public due to COVID-19 virus concerns. DPMWD takes the health and safety of its customers and its staff very seriously and we will do everything in our control to maintain a safe and health work environment.
During this time, Sacramento Suburban Water District’s (SSWD) staff will be operating DPMWD’s water system, which is made possible through a 6-month Operations Service Agreement that was signed by SSWD and DPMWD in January 2020. You may see SSWD staff, vehicles, and equipment in your area during this timeframe. SSWD will ensure you receive the same level of service provided by DPMWD.
We remain available to serve you. Please call (916) 487-0419 or email (redacted). Customers can still pay their water bill on site by placing their payment in our drop box located (1817 Maryal Drive, Suite 300, Sacramento, CA 95864). Please be sure to include your payment stub and/or write your account number on your check or money order. Please avoid paying in cash during this time.
As such, we wanted to share information from the World Health Organization (WHO) about the effectiveness of current water treatment methods such as chlorination, which is used by DPMWD, in protecting water supplies.
The World Health Organization (WHO) released a technical brief on March 3, 2020, which noted that, “The COVID-19 virus has not been detected in drinking-water supplies, and based on current evidence, the risk to water supplies is low.”
As always, your tap water is available, plentiful and safe. DPMWD’s State-certified operators continue to treat and test the water as well as maintain and monitor the water system overall. This is how we will continue to ensure that our customers receive the same high-quality water and service that they have come to expect.
Moreover, this health outbreak is not expected to disrupt service to our customers.
DPMWD Board and staff will continue to monitor the evolving situation involving the COVID-19 virus. Our first priority is the commitment to the safety of the public and employees while maintaining the delivery of high-quality and reliable water supplies.
For information about the Coronavirus: